If you want your about page to stand out in a sea of sameness, then you need to make sure it has a personality. They also list their company values on their about page to let you know what they believe in:Ī good about page has personality. Their about page gives you an idea of the type of culture they have at their company: It reads like it’s written by a real human being. Kelty’s about page doesn’t read like your usual corporate jargon about page. Top 5 Shopify About Us Page Examples Kelty Having department-specific contact information can help reduce the number of customer support requests that need to be redirected. Rather than offer a contact form, they simply give you their contact details for every department from customer support to marketing. The reason why I like Poo Pourie’s contact page is that it’s so simple. If you have a physical office or a brick-and-mortar shop for your brand, be sure to put a Google map on your contact page to let people know where it is. So, any customers who might first want to see what they are buying can visit their physical location. Moonpie’s contact page displays their bakery location right at the top. What makes this contact page great is that rather than directly connecting you to a customer support rep for these queries, it first offers an answer:Īnd if your query isn’t answered by the FAQ, then you can contact customer support.ĭollar Shave Club tries to answer the most common queries customers have directly on the contact page to save support requests. It’s a drop-down menu that lists popular queries: … or they can reach out to MeUndies support from the bottom of the page: Dollar Shave Clubĭollar Shave Club’s contact page is a minimal form that simply asks the customer what they are looking for help with: If a customer can’t find their query in the popular questions section, they can use the search bar at the top of the page: MeUndies answers almost all their customers most common questions on their Help Center pages: If you can provide the answers to their questions on your website, it can reduce the number of support requests you get. Most people don’t want to wait on a call to talk to a customer service representative. MeUndies’ contact page is a full-blown help center with answers to almost anything that their customers might ask about. It also sends the customers directly to the right support representatives.
They also offer their contact info if you scroll down in case you can’t find what you are looking for:Ī contact page that directs customers to different departments or help pages can reduce customer support requests. To reduce the number of support requests they have to deal with, they link to their shipping policy and warranty right from their contact page. Unlike most websites that offer a basic contact form, Yeti’s contact page gives you multiple options to choose from based on what you need help with. Top 5 Shopify Contact Us Page Examples Yeti Putting a face or a couple of faces to your brand differentiates you from all the other big-name faceless companies in your industry. And in some cases, it can make you feel as if the website’s owners are doing something shady and trying to hide their identity.Īnother reason why you should spend some time creating a good about page is that good about page is your chance to differentiate yourself from everyone else on the internet. That tells you nothing about the people behind the business.
We have all come across those websites that have basic corporate jargon on their about page about when they started and what they do. If your customers don’t know who they are buying from, they will have a hard time trusting you. Your website’s about page plays an important role in building trust with your customers. Why Your About Page Is One of The Most Important Pages on Your Website A good contact page can reduce your customer support requests and help you help your customers faster. It should solve people’s problems or at least put them in the right direction. Your contact us page shouldn’t simply list a couple of ways to contact you. If you want to run a successful business, you need to keep your costs low.ĭo you know one of the biggest costs of running an online business? Customer support. I will also show you why they work and what you can learn from them.
Here I will show you some of the best examples of Contact Us pages and About Us pages for online stores. In that case, it’s always a great idea to see what other successful businesses are doing. Although starting is easy, growing your online business can be difficult if you don’t know where to start. Their platform is trusted by millions of businesses around the world. If you have read my Shopify review then you know that it’s the best easiest way to start an online store.
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